Due to recent unforeseen events, we’re sharing this important update with our community: USD SWIFT transfers on our platform have been temporarily paused. This stems from an abrupt decision by OCBC Bank (Singapore), which serviced our partner handling these transactions. Without prior notice, OCBC Bank has decided to discontinue support for crypto platforms—effective immediately.  

This sudden, unprofessional move, entirely outside our control, has impacted not just Coinmetro but many others in the crypto space. However, we’re turning this situation into an opportunity to fast-track better, more innovative payment solutions for you! 

We’re working diligently to restore SWIFT functionality through new banking partnerships. More importantly, we’re in the final stages of rolling out enhanced deposit methods designed to make funding your account faster, simpler, and more reliable than ever:

✅ Credit & Debit Card Deposits – On the way!

✅ New & Improved Bank Transfer Solutions – Already underway!

✅ Expanded Payment Options Across Multiple Currencies – More flexibility for you, wherever you are!   

We recognize this disruption may cause inconvenience, and we genuinely apologize for the unforeseen events. Rest assured, our upcoming solutions will outshine the outdated SWIFT system, delivering a superior experience for all our users.  

Stay tuned—an official announcement with all the exciting details is just around the corner! Thank you for your understanding and continued support. We’re committed to making this transition as smooth as possible and can’t wait to unveil what’s next.

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