Reorganization Hub: status and information
This page is the official source of information on the Coinmetro reorganization process. It is updated weekly and whenever the status changes. Last updated: 21.08.2026
We have not limited it to answering the specific questions asked. We have used it to set out a fuller picture of what the business becomes, how it operates through the reorganization period, and how creditor claims would be addressed, so that the court has as much context as we can give it.
What happens next
The court now reviews the response and decides how to proceed. We are not going to speculate about what it decides or when. When we know, you will know, and it will appear here first.
Today is not a cut-off
One thing worth being clear about, because it affects how much weight this date carries. Submitting today does not close the process off. Further information can be provided to the court after today, including what we hear from creditors. Your engagement continues to matter after August 21, not only before it.
What you need to do
Nothing, at this stage. That has not changed. If anything is required from you, we will tell you clearly, explain how to do it, and give you the deadline.
Next update
Friday, August 28. As always, we publish on Fridays whether or not the position has changed.
Next AMA: Thursday 27 August, 6pm UTC
Kevin Murcko talking all things Coinmetro. Where things stand, what happens next, and your questions answered. Hosted by Aaron Malone, a Coinmetro shareholder and creditor.
Full details:
https://www.youtube.com/watch?v=333fPC68dkE
Looking for previous updates? View Status History below this page to see how the situation has developed week by week.
This section is addressing recurring questions concerning Coinmetro's current situation. Submissions received through the Feedback Form are reviewed and grouped by theme; individual submissions are not answered separately, and no submission will be quoted or attributed.
The section is updated weekly, with entries added as themes emerge from the submissions received.
Questions can be submitted through the Feedback Form.
Your account
1. What can I do in my account at the moment?
You can log in and view your balances and account information. Deposits, withdrawals, trading and new customer onboarding remain paused. Balances have been frozen since June 22, 2026.
2. Is my balance still recorded?
Yes. Balances were recorded as at June 22, 2026 when the pause took effect, and those records are preserved.
3. Will my balances stay in crypto, or will they be converted to a fiat value?
Your account records preserve the original assets and units. A balance of one BTC is recorded as one BTC. The legal basis on which claims are valued, including the date and the denomination used, will be determined through the reorganization process. That has not been decided, and the value shown in your account today is not necessarily the final figure.
4. My balance looks wrong, or I cannot see the quantity of each asset I hold.
Please report it through the feedback form. Include the email address registered to your account and the details of the discrepancy. Every report is reviewed.
5. What happens to a withdrawal that was pending, or a deposit that left my bank but was never credited?
Transactions of this type are being reviewed. If you have not already reported yours, please do so through the feedback form and include any transaction reference you have. The process for handling them will be published on this page once it is confirmed.
The process
6. What is a reorganization?
Reorganization is a formal process supervised by a court. It gives a company a structured framework, under supervision, to work through its obligations rather than closing and selling its assets immediately.
7. Why am I being called a creditor?
Creditor is the legal term used in a reorganization for anyone the company owes money or assets to. It is standard terminology in this kind of process and it does not change what you held or reduce what you are owed.
8. Do I need to do anything right now?
You do not need to take any action at this stage. If anything is required from you, we will tell you clearly, explain how to do it, and give you the deadline.
Staying informed
9. Where does official information come from?
This page is the official record. It is updated every Friday, and sooner if the position changes. We also send email updates to registered customers. Anything said elsewhere, including in community channels, will always appear here as well. If something has not been published on this page, treat it as unconfirmed.
10. I never received any email about this. Why?
Emails have been sent to registered customers. If you did not receive one, check your spam or junk folder and add our sending address to your contacts. You can also follow updates on this page without relying on email.
11. I have an issue I would like to raise. Where is the best place to send it?
Please use our feedback form: https://coinmetro.com/feedback Include the email address registered to your account, and any relevant details or transaction references, as it helps us identify your account and understand the issue. Every submission is read. Recurring questions are answered on this page and updated weekly, and where a submission needs an individual response we are working through those.
Security
12. Is anyone impersonating Coinmetro?
Yes. There are accounts on Telegram presenting themselves as Coinmetro support, and at least one website using the Coinmetro name that is not ours. Coinmetro will never ask you for your password, your private keys, a payment, or a wallet signature. Any message requesting these did not come from Coinmetro. Do not submit documents, votes or personal information through any channel at this stage. If you are unsure whether a message is genuine, report it through the feedback form.
13. What should I do if I think my account has been compromised?
Report it immediately through the feedback form, with your registered email address and anything you have noticed, including any change of email address you did not make. Mark it urgent. Balances are frozen, so no funds can be moved out of your account, but we treat any suspected compromise as a priority and every report is investigated.
Previous weekly status updates are archived below for reference. The current status always appears at the top of this page.
August 14, 2026
Current status: Response to the court due August 21st
Coinmetro's response to the court's questions is being finalized and will be submitted by 21.08.2026. No decision has been made, and no proceedings have been opened.
Unit counts and balances as recorded on 22.06.2026 have been submitted to the court. That information will not change.
Account access is active, and balances and statements can be viewed and downloaded.
Deposits, withdrawals, trading and onboarding remain paused. Balances remain frozen.
No action is required from customers at this stage. Coinmetro will give clear notice if anything is needed.
An AMA detailing the reorganization was held on 13.08.2026. A recording is available here.
August 7, 2026
Status: Responding to questions from the court
The Estonian court has issued questions on Coinmetro's reorganization petition. Coinmetro is preparing its response.
No decision has been made. The court will decide after it has received the requested information.
Deposits, withdrawals, trading and onboarding remain suspended. Balances are frozen.